FairPrice Purchase Protection
Every purchase on FairPrice is backed by our comprehensive buyer protection program.
What's Covered
Escrow Protection
Your money is held securely until you confirm the item is exactly as described.
Easy Returns
Hassle-free 14-day returns for defective items or Change of Mind (New Only condition).
Dispute Resolution
Our dedicated team mediates any issues between buyers and sellers within 24 hours.
How It Works
1
You place an order and pay securely through Paystack
2
Your funds are held in FairPrice escrow — the seller can't access them yet
3
The seller ships your order with full tracking
4
You receive the item and have 14 days to inspect it
5
Click 'Confirm Delivery' when satisfied — funds are released to the seller
6
If there's an issue, click 'Initiate Return' and our team steps in